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Each Trinity Signature Home is professionally built to not only be maintainable and energy-efficient, but also attractive and affordable. By selecting the right community and the right team, we provide you with a home of the highest level of quality and value. We take pride in being unique in our building process, always focusing on YOU. The interest of being nice people, but we will not repaint the entire ceiling if the drywall mud does not match perfectly on a two year old ceiling.
Bradford, who I worked with on wanting to change up some of the electrical, was also so very easy to communicate with. Colby, we met when we got here and he helped Jason do the final touches to our home. Like I said, from beginning to end, Trinity Classic Homes has been so very easy to work with!!! Thank you again, to Jennifer, Paige, Jason, Bradford, Colby and all others! I accept the business's response to resolve this complaint. Please provide details of $22,521 deposit refund payment, timeline and payment method.
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Windows have leaked over and over again. Within my one year warranty they band-aided them by caulking and I have had two professionals caulk since and still leaking so I am having them replaced. I recently also had all the trim repainted as they didn't use any primer and one very cheap coat of paint. Was evident within about 1.5 years as paint started to peal. The list goes on and on of things I have found over time.
He then said he would install a tile backsplash. He never did that because he didn't do the countertops. Hide from problems, delay delay delay.
Business Details
Our homes are 100% custom built with solid wood construction on your land. That means no foam board, no pre-fab and no modular parts. We offer a 2/10 Limited Warranty that covers all appliances, structural features and major systems, including electrical, plumbing, AC and heat. At Trinity Custom Homes, there is no fine print and no last minute surprises. We believe it is important for our customers to be fully informed.
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Trinity Signature Homes
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My special thanks goes to Contractor Dave Arnold, who saw to all the requirements of my new home. Dave Arnold truly went out of his way to make my home the great home that it is. He is very serviceable, and very reliable and highly trustworthy in every respect. I highly recommend him and Trinity Homes to anyone looking to build their dream home.
Trinity Signature Homes in North Houston, TX
That was the only happy moment, it didn’t took much time for me to realize that I did a biggest mistake in my entire life. Just to complete buyer builder meeting it took more than 4 months and 6 months to setup Design center. In August 2021, had a meeting with VP of Trinity, He explained all the supply chain issues and promised the Home will be closed by May 2022. By May 2022 hardly Framing was completed. One fine day my sales rep came back and mentioned I got updates from higher management, we are planning to close your house by Aug 2022 at max by Oct 2022, plan accordingly. I was asked to provide the Loan commitment letter in 2 weeks, otherwise Trinity will cancel the contract.
By August 2022 at least HVAC itself not completed. When I signed the Home in Feb 2021, the interest rate was 2.5% now rates rose up to 6.8% which is more than double. Based on what Trinity told, I planned my lease for month on month and end up paying close to $500/month more. Because of these delays, I incurred a loss of more than $100K. From Trinity, I will get one liner statements on progress without any clarity/confirmation.
Trinity Classic Homes has treated me and my husband like 'valued customers' from the very beginning of the buying experience. We had a difficult road to moving in to our home only because my husband fell ill before we left California for Texas so I was dealing with Trinity myself long-distance. Jason, our main building contact with Trinity, was a dream to work with.
I have had the pleasure of working with Trinity Signature Homes to do a complete renovation on a large older custom home that I wanted completely gutted and remodeled. I had contacted many other building contractors prior to going to Trinity, and immediately I knew they had a clear understanding of my vision and scope. Not only did they provide quality service and craftsmanship, they by far exceeded my expectation and my home is absolutely beautiful! I cannot say enough good thinks about my experience with Trinity Signature Homes. They provided detailed information every step of the way and we addressed all unforeseen issues immediately with ease and resolution. The quality of work along with the quality of materials and products provided, were exceptional.
This could potentially yield a match. Yes, two years has past, but not from a lack of me trying to get you to stand behind the Trinity Warranty. We choose Trinity because of the promise to stand behind the workmanship. Unfortunately Jim, those working for you don't always feel the same.
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